Hotels.com cashback

Click through and complete your purchase in one go.

Cashback is only available when you click through from our site and make your purchase immediately — in the same browser session. Don’t open close your browser, or come back later, as all brands have a limited timescale for activating and confirming cashback.

Make sure your browser allows tracking.

Cashback relies on cookies and tracking links. Don’t use incognito/private browsing, ad blockers, or privacy extensions, as they may block tracking and result in missed cashback.

Cashback usually doesn’t include national sales taxes like VAT, state sales taxes, or delivery.

Most retailers only pay cashback on the final product price before tax, shipping, and other fees. If there’s a minimum spend required, only the product subtotal counts.

Shop online — completely online.

Cashback only works on purchases completed fully online. No phone orders, in-store purchases, or app checkouts (unless explicitly stated).

Expect “pending” status within 30 days.

Your cashback should show as pending in your account within 30 days, often much sooner. If not, submit a missing cashback claim after 30 days of your purchase, and up to 1 year.

Cashback rates can change.

Rates may go up or down at any time without notice. The rate you see at the time of your click is the one that should apply, but retailers can change or withdraw their offers. Some retailers also reduce or don’t pay cashback on certain items or product types, so keep a lookout for these.

Some cashback tracks at a temporary rate.

It’s normal for cashback to initially track at a lower or higher rate. Once the retailer confirms your purchase, it’ll update to the correct rate.

Lowest rate applies to mixed baskets.

If you buy items with different cashback rates in a single purchase, the lowest rate may apply to the entire order.

We’ll do our best to keep info current.

While we try to keep all cashback rates and rules up to date, terms can change — so check details before you buy.

Have questions? Come to us, not the store.

Cashback is issued by us, once paid by the retailer — so if anything’s wrong, our support team is the one to talk to. Our team will look into the tracking and also communicate with the retailer for a resolution.

Retailers have the final say.

They may cancel cashback for suspicious or fraudulent activity, or take further action if needed. Play fair and shop as normal.

Don’t use voucher codes or extra discounts from outside our site.

Using unlisted coupon codes, staff/student discounts, or third-party vouchers may reduce or cancel your cashback.

Don’t use private browsing or incognito mode.

These block the cookies that track your purchase — no tracking means no cashback.

Don’t use ad blockers or cookie blockers.

These can stop your purchase from being tracked, even if everything else looks fine.

Don’t pay with gift cards or store credit.

Cashback typically isn’t paid when you use a gift card to pay for your purchase.

Don’t buy gift cards or vouchers expecting cashback.

Buying gift cards themselves is usually not eligible.

Don’t mix cashback with other promotions.

Cashback may be invalid if you’re participating in another offer not listed on our platform — such as a separate referral program or third-party deal.

Don’t start your purchase journey elsewhere.

If you get a quote on a price comparison site or click through another cashback site first, your purchase may not be eligible here.

Don’t resell.

Cashback is for personal use only — not for bulk buying or reselling.

Don’t buy excluded items.

Cashback may not apply to certain products or services (like subscriptions, medicines, baby formula, or premium/luxury brands). Always check the fine print.